You can use this tool to detect a problem that could be affecting the removal of your external hard drive. The built-in Windows Hardware and Devices Troubleshooter is a tool that helps detect any issues with your PC or other devices connected to it. Use the Windows Hardware and Devices Troubleshooter You’ll have to try a clean boot to determine which program is the culprit.ġ. If you can, that means a startup program is accessing the drive immediately upon loading Windows. Lastly, you could try booting in Safe Mode and see if you can eject the drive without any issues.When the system boots up again, no apps should be accessing the drive, so you can try to eject it again and see if it works. Restart your system to resolve any glitches in the system that could affect the process of ejecting a drive on your PC. If enabled, you may not be able to eject the external hard drive because the service can cause Windows to constantly access the drive. If it works on the other system, the issue probably lies with your computer system.
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